Carers Support Program

The Maroondah Toy Library Carers Support Program is open to all types of unpaid carers, including parents and grandparents of children with a disability or additional needs.


Our program supports carers and their families by making our toy library an affordable, easy and accessible option to access therapy toys and educational support items. The library is here to help you build community and social connections, as well as assist in finding other community support and advice for your family. Our program is designed to be flexible and to help make life a little easier for the carers in our community. 

Carers Socialising and Borrowing Session


Come and try out the toy library service for free. Thast right, as a new carer member to Maroondah Toy Library, you will be eligible to receive a FREE 3 month membership. Our carers membership aloows you to take home up to 8 toys at a time, has no volunteering requirement, will acess to the library during all opening hours. You can visit our standard borrowing sessions, our carers socialising and borrowing session on a Wednesday, or have your toys delivered toy your home* or book a 1 on 1 session at the library at a time that suits you. After the initial trial period, we offer all carers a 20% discount on all our membership types. 

*Free membership is valid for NEW toy library members ONLY

Carers Socialising and Borrowing Session

Our FREE Carers Socialising and Borrowing Session run weekly on a Wednesday from 10am to 12.30pm (during school terms only). We welcome all carers of children with a disability or additional needs including parents, grandparents and friends.


Drop in, or stay for the full session. Meet and chat with other carers and our support staff, try out some new and different toys and play ideas with your children in a relaxed and supportive environment. We will also help you to borrow from our collection of over 4600 toys on offer. We'd love you to come and visit our session designed particularly with you and your children in mind, and find out more about what supports we offer.

Carers Toy Delivery Service

At MTL, we understand that sometimes life gets tricky, and getting to the library to borrow and return your toys can be overwhelming. Our Cares Toy Delivery Service means we can deliver and pick up toys to and from your home as part of our support program. For families that live within a 15km drive of the toy library, we can deliver every 3-4 weeks, and for families that live 15 - 28km drive we can deliver every 6-8 weeks (with extended toy due dates). You are able to select toys by creating a list of favourites using your member login, or we can customise a mystery box to meet your needs. 

1 on 1 In-Session Support


Our 1 on 1 in-session support is great for families who have children who are easily overwhelmed in certain environments, or need the space to test the toys out before you take them home. One of our staff members will be with you the whole time to assist you with returning, selecting and borrowing new toys. 

You can book your In-Session Support request a toy delivery online. 

At Maroondah Toy Library, there are numerous other ways we are able to assist our carers to successfully access and use our toy library service. Some of our other supports include:


If you are coming in to a standard borrowing session time, you can also get additional assistance. This can include helping you select toys for your needs and helping you carry toys to the car. Just let us know what we can do to make your time with us easier, and we can organise for additional staff or volunteers to be available when you visit. Please send us an email to let us know when you are planning on attending, and what type of assistance you might require.



We can organise a phone call or online video chat to chat to help you out. 

You are able to book a time with one of our Carers Program support staff who are able to help teach you how to use our member login system, or chat with you about what toys are best for your families needs. They can help explain more about how our program works and answer any questions you have. They are also able to let you know what other community supports exist in the local area for carers, and families with children with a disability or additional needs. 



For our carers who are on a membership that requires volunteer duty to be completed, an individual 1 on 1 Duty plan is an option. 






The MTL SOCIAL STORY about visiting the library is available to print or read online. 

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Parkwood Community Hub, 35-39 Tortice Dr, Ringwood North VIC 3134, Australia